Return Policy

Effective Date: January 14, 2025

At UJJALAHMED LLC, we want you to be completely satisfied with your purchase. If you are not fully satisfied, please review our return policy to understand your options.

1. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The item must be in its original condition, unused, and in its original packaging.
• Proof of purchase (order confirmation or receipt) is required.

Certain products, such as perishable goods, custom orders, or final sale items, may not be eligible for returns.

2. Return Timeframe

• Returns must be initiated within [insert timeframe, e.g., 30 days] from the date of delivery.
• After the return window has closed, we cannot accept any returns.

3. Return Process

To initiate a return:

1. Contact us at support@ujjalahmedllc.com with your order details and reason for return.
2. We will provide you with return instructions, including a return shipping address.
3. Ensure the item is securely packaged to prevent damage during shipping.

4. Refunds

• Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
• Approved refunds will be processed to the original payment method within [insert timeframe, e.g., 7-10 business days].
• Shipping fees are non-refundable unless the return is due to an error on our part (e.g., incorrect or defective item).

5. Exchanges

• We offer exchanges for items that are defective or damaged. If you need an exchange, please contact us within [insert timeframe, e.g., 7 days] of receiving the item.

6. Return Shipping Costs

• Customers are responsible for return shipping costs unless the item was damaged, defective, or incorrect.
• We recommend using a trackable shipping method for returns.

7. Non-Returnable Items

The following items are non-returnable:

• Perishable goods
• Personalized or custom products
• Gift cards
• Items marked as final sale

8. Contact Us

If you have any questions or need assistance, please contact us:

Phone: 00306949849167
Email: support@ujjalahmedllc.com